IT · Managed services · CPE · Logistics

Every site. One nervous system.

Tentaris Technologies designs, equips, delivers and runs the technology behind businesses with many sites. From the router on the wall to the service desk that answers when something breaks, one team is accountable for all of it.

What we do

Four disciplines, one operating model.

Each line of business stands on its own, and they work best together: the equipment we supply is the equipment we monitor, and the hardware we ship is the hardware we take back.

IT

IT infrastructure & projects

Networks, servers, cloud and security designed around how your sites actually operate.

  • Network design: LAN, Wi-Fi, SD-WAN
  • Cloud and hybrid infrastructure
  • Cybersecurity and access control
  • Rollouts, migrations and site openings
MSP

Managed services

We watch, maintain and support your estate so your people can focus on their work.

  • Proactive monitoring and alerting
  • Multilingual service desk, 24/7
  • Patch, backup and lifecycle management
  • SLA-based field services
CPE

Customer premises equipment (CPE)

Routers, gateways, access points and terminals, sourced, configured and ready to plug in.

  • Vendor-neutral sourcing
  • Staging and zero-touch configuration
  • Installation and replacement
  • Refurbishment and redeployment
LOG

Logistics

Global warehousing and logistics to store, prepare and move your IT equipment wherever your sites are.

  • Global warehousing network and inventory tracking
  • Kitting and pre-deployment preparation
  • Delivery to site, across borders
  • Returns, RMA and responsible disposal

How it fits together

The life of a device, from order to return

Most providers own one step. We own the whole chain, so nothing gets lost between suppliers.

  1. 1

    Source

    We select and buy the right hardware from the vendors that fit your needs.

  2. 2

    Stage

    Devices are configured, tested and labelled per site before they leave the warehouse.

  3. 3

    Deliver

    Kits ship to each location, where our technicians install and commission them.

  4. 4

    Run

    Every device is monitored and supported by our service desk.

  5. 5

    Renew

    Faulty or end-of-life units come back to be repaired, refurbished or recycled.

24/7 support & field services

Four centres, one service that never sleeps.

Our service desk follows the sun: when one region ends its day, the next one takes over. Field engineers go on site whenever a problem cannot be fixed remotely.

24/7365 days a year
BerlinDubaiSão PauloBeijing

Local time in our service centres

  • BerlinGermany
  • DubaiUnited Arab Emirates
  • São PauloBrazil
  • BeijingChina

24/7 service desk

Multilingual support by phone and email, around the clock, every day of the year.

Field services

Technicians on site for installation, repairs, equipment swaps and site surveys, within agreed SLA times.

Continuous monitoring

Networks and devices watched in real time, with seamless escalation between our centres.

Why Tentaris

Built for businesses with many sites

One point of accountability
One contract, one team and one number to call for IT, equipment and logistics.
Vendor-neutral
We recommend what suits your sites, not what suits a supplier.
Global by design
From Dubai we serve clients around the world, backed by a global presence and logistics capacity.
Measured on outcomes
Clear service levels and transparent reporting on what we deliver.

Contact

Tell us about your sites.

Whether you run ten locations or a thousand, we would like to hear what you need.

Office
Meydan Free Zone
Meydan Grandstand, 6th Floor
Meydan Road, Nad Al Sheba
Dubai, United Arab Emirates

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