01
Store networks & IT
Networks installed and tested before the doors open.
- LAN, Wi-Fi and SD-WAN for every store
- Payment and POS connectivity
- Network security and guest Wi-Fi
- Store openings to a fixed date
RETAIL · RESTAURANTS · COFFEE CHAINS · FASHION
Local IT support for every store, in every country.
International brands run hundreds of stores and keep opening new countries, often where they have no IT team. Tentaris brings field engineers, store equipment, logistics and 24/7 support, so every store opens on time and stays open.
- Everycontinent covered
- 4service centres worldwide
- 24/7support for your stores
- 1contract for all countries
WHAT WE DELIVER FOR RETAIL
Everything a store needs, from opening day onwards.
Stores, restaurants, kiosks, warehouses and regional offices: every site is equipped, connected and supported by the same team.
02
Field engineers & store support
Local engineers for existing stores, backed by a service desk that never sleeps.
- Field engineers in every country
- Multilingual service desk, 24/7
- Break-fix and on-site replacement
- Remodels, moves and closures
03
Store equipment (CPE)
POS terminals, routers, access points, screens and kiosks, sourced and pre-configured.
- Vendor-neutral sourcing
- Staging and zero-touch configuration
- Store-in-a-box kits, ready to plug in
- Spare stock for fast replacement
04
Retail IT logistics
Equipment stored, kitted and moved across borders to every new store.
- Warehousing and inventory tracking
- Kitting per store format
- Cross-border delivery to each site
- Returns, refurbishment and recycling
ONE TEAM, FROM NEW COUNTRY TO EVERYDAY RUN
The same team plans, opens, runs and refreshes the IT of every store, so nothing gets lost between suppliers.
- 1
Plan
Site survey, design and equipment list per store.
- 2
Stage
Configured, tested and kitted per store format.
- 3
Open
Installed and live before opening day.
- 4
Run
Local engineers and service desk, 24/7.
- 5
Refresh
Upgraded, moved, refurbished or recycled.
WHY TENTARIS
Built for businesses with many sites
- Where you have no team
- Field engineers in the countries where you have no IT staff of your own.
- Ready for new markets
- Opening a new country? We are on the ground before your first store opens.
- Support that never sleeps
- Berlin, Dubai, São Paulo and Beijing hand over around the clock.
- One point of accountability
- One contract and one number to call for IT, equipment and logistics.
From one new country to a global store network.
Let’s talk about your stores.
Share your store list and the countries you plan to open. We review the IT support needed and send a tailored proposal: scope, staffing, service levels and plan.