MANAGED SERVICES PROVIDERS · IT INTEGRATORS

Your field team in every country where you have no entity.

Your clients have sites on every continent, but you cannot open a local entity everywhere. Tentaris becomes your field team: local engineers, 24/7 support, procurement and logistics, working to your processes, behind your service.

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  • Everycontinent covered
  • 4service centres worldwide
  • 24/7support for your clients
  • 1contract for all countries

WHAT WE DELIVER FOR MSPs

Everything your clients’ sites need, under your service.

Offices, factories, stores and data rooms: every client site is equipped, connected and supported by the same team, to your service levels.

01

Field engineers & 24/7 support

Local engineers in every country, backed by a service desk that never sleeps.

  • Field engineers and smart hands
  • Multilingual service desk, 24/7
  • Break-fix and on-site replacement
  • Your ticketing, SLAs and processes
02

Installations & roll-outs

Networks and IT installed and tested at your clients’ sites.

  • LAN, Wi-Fi and SD-WAN
  • Server rooms and racks
  • Multi-country roll-outs
  • Moves, adds and changes
03

Procurement (CPE)

Servers, routers, switches and end-user devices, sourced locally or globally.

  • Vendor-neutral sourcing
  • Local purchasing where you have no entity
  • Staging and zero-touch configuration
  • Spare stock for fast replacement
04

Global logistics

Equipment stored, kitted and moved across borders to every client site.

  • Warehousing and inventory tracking
  • Kitting per site and per role
  • Cross-border delivery to each site
  • Returns, refurbishment and recycling

ONE PARTNER, FOR THE WHOLE LIFECYCLE

The same team sources, installs, runs and recycles the IT of your clients’ sites, so you sell one service everywhere.

  1. 1

    Source

    Procurement and warehousing, worldwide.

  2. 2

    Stage

    Configured, tested and labelled per site.

  3. 3

    Install

    Delivered, installed and commissioned on site.

  4. 4

    Run

    Local engineers and service desk, 24/7.

  5. 5

    Recycle

    Decommissioned, refurbished or recycled.

WHY TENTARIS

Built for businesses with many sites

Where you have no entity
Engineers and local purchasing in the countries where you have no legal presence.
Behind your service
Your client stays yours. We work to your processes and service levels.
Support that never sleeps
Berlin, Dubai, São Paulo and Beijing hand over around the clock.
One partner, every country
One contract instead of a different subcontractor in each country.

From one country to a global client base.

Let’s talk about your clients’ sites.

Share the countries and sites where you need a local team. We review the support needed and send a tailored proposal: scope, staffing, service levels and plan.

Talk to us info@tentaris.tech

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